Shipping & Returns

Order:

You have up until 1 hour after your purchase to make any changes or cancellations.

You will be notified with tracking information once the item has been shipped.

 

Delivery: 

All our shipping costs are based on weight, which will be calculated for you at the checkout stage of your purchase.

3-5 Business days - ranges £1.99 - £5.99 - All deliveries will require a signature.

 

Click & Collect orders will be ready for you to collect from Brockley, London within 2 Business days - Handling/packaging fee 99p.

We will of course email you to arrange a collection time and date. 

 

All our packaging is second-hand or recycled and we ask you to reuse it rather than throwing it away.

Returns: 

If you are not satisfied with your purchase we are happy to offer a full refund or exchange providing the goods are returned unused, in a healthy condition and in their original packaging within 14 days. We cannot cover the cost of the returns of items unless they are faulty.

For issues beyond our control, like pests and diseases, we cannot accept any responsibility beyond 14 days.

 

Should you have any questions please email us: grubberpost@gmail.com

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